MIB Market Intelligence Report
Thames & Crowne Solicitors
November 09, 2026
At a glance
- Holloway Legal LLP: Launched fixed-fee conveyancing — flat £995 quoted online
- Bishopsgate Family Law: 11 new Google reviews in a week — now 4.9 across 240 reviews
- Southwark Lane Law: Published a full fee list for wills, probate and conveyancing
Two high-priority items for Thames & Crowne Solicitors warrant action this week.
🔴 HIGH PRIORITY
🔴 🌐 Holloway Legal LLP
Competitor's website
Launched fixed-fee conveyancing — flat £995 quoted online
🌐 On their site
Holloway Legal added a "Fixed-Fee Conveyancing" page yesterday quoting a flat £995 (most local firms quote on application). Transparent pricing is a strong conversion lever for first-time buyers shopping three firms — they'll anchor on the number and ring the firm that published it. Conveyancing buyers usually compare fee quotes from several firms, so a flat £995 published by a rival is the number your quote gets measured against, and every buyer who chooses them is a fee you do not earn.
→ Action: If your conveyancing fees are fixed or banded, publish them on the site this week — even a "from £X" with the inclusions listed beats "request a quote" for a buyer comparing firms. Lead with what's INCLUDED (searches, ID checks) so the number reads as value.
Sources: Competitor's website
🔴 📌 Bishopsgate Family Law
Google Business Profile listing (reviews)
11 new Google reviews in a week — now 4.9 across 240 reviews
Bishopsgate Family Law gained 11 new 5-star Google reviews this week, pushing them to 4.9/5 over 240 reviews — the highest-rated family firm in the postcode. Review volume is now their moat: they rank top of the local map pack for "family solicitor near me".
→ Action: Systematise review requests: send a one-tap Google review link at the moment a matter completes successfully (and the client is happiest). Even 2 reviews/week compounds — you need volume AND recency to move in the local pack.
Sources: Google Business Profile listing (reviews)
🟡 MEDIUM PRIORITY
🟡 🌐 Southwark Lane Law
Competitor's website
Published a full fee list for wills, probate and conveyancing
🌐 On their site
Southwark Lane Law added an "Our Fees" page yesterday listing fixed fees or fee ranges for wills, probate, conveyancing and settlement agreements, with what each includes and the usual disbursements. Firms that show the number look open; a prospect comparing three firms rings the ones that did.
→ Action: Check your own fees page with your compliance officer, then make it plain English: a short "how we charge" explainer with what is included. It doubles as the trust content prospects want anyway.
Sources: Competitor's website
🟡 🌐 Camden & Vale Solicitors
Competitor's website
Added evening + Saturday appointment booking online
🌐 On their site
Camden & Vale replaced their "call us" CTA with an online booking widget showing evening and Saturday slots. Working clients who can't take a weekday call now have a frictionless way to book them instead of you.
→ Action: Add online booking with at least one out-of-hours option. A solicitor a working parent can book at 9pm without a phone call wins the instruction over one that only answers 9–5.
Sources: Competitor's website
🟢 LOW PRIORITY / FYI
🟢 🌐 Marlowe Wills & Probate
Competitor's website
Website now offers a "free will review" for over-50s
🌐 On their site
Marlowe added a page yesterday offering a "free 15-minute will review" for over-50s in the local boroughs. Low-commitment lead magnet that fills their probate pipeline months ahead.
→ Action: Counter with your own low-friction front door — a free will-check or a "is your LPA up to date?" mini-audit. The firm that owns the cheap first conversation owns the £-heavy matter that follows.
Sources: Competitor's website
⭐ Google reviews landscape
Where you stand on Google reputation vs. the competitors we monitor — star rating and total review count. More reviews = more inbound trust; a rising competitor is pulling ahead on social proof.
| Business | Rating | Reviews |
| Bishopsgate Family Law | 4.9★ | 240 |
| Thames & Crowne Solicitors (YOU) | 4.8★ | 58 |
| Southwark Lane Law | 4.6★ | 96 |
| Camden & Vale Solicitors | 4.5★ | 131 |
| Holloway Legal LLP | 4.2★ | 58 |
💡 You rank #4 of 5 on review volume. Bishopsgate Family Law leads with 240 reviews (~2× your competitors' median of 113).
💬 You have 2 new reviews to respond to
No owner reply was showing when we checked.
For your profession we use a short, neutral reply that never confirms someone is a client or patient — edit before posting.
- ★★★★★ · Nov 7 · open on Google
“Professional and easy to reach. Thank you.”Suggested replyThank you for taking the time to share your feedback. We truly appreciate it, and if you ever want to reach us, please call us.
- ★★★☆☆ · Nov 4 · open on Google
“It took a while to get a call back.”Suggested replyThank you for your feedback. We take every comment seriously, and privacy rules keep us from discussing details online, so please call us and we will be glad to talk.
Suggested replies are drafts: read and edit before you post. We never post anything for you. Copy a reply into your Google Business Profile.
November 2026: you and the rivals we track, side by side.
| | Rating | Reviews | New 30d | Replies | Services |
|---|
| Thames & Crowne Solicitors | 4.8
(±0) | 58
(+5) | 5
(+1) | 45%
(+5 pts) | 6
(±0) |
| Bishopsgate Family Law | 4.9
(±0) | 240
(+11) | 11
(+3) | 39%
(-2 pts) | 4
(±0) |
| Camden & Vale Solicitors | 4.5
(±0) | 131
(+1) | 1
(±0) | 47%
(-2 pts) | 6
(±0) |
| Holloway Legal LLP | 4.2
(±0) | 58
(+4) | 4
(+2) | 53%
(-2 pts) | 4
(±0) |
| Southwark Lane Law | 4.6
(±0) | 96
(+5) | 5
(+3) | 67%
(-2 pts) | 6
(±0) |
Brackets: change from a month ago. New 30d: Google reviews added in the last 30 days. Replies: share of the latest reviews we read that have an owner reply. Services: services named on the website.
For your information: your Google listing
Your Google listing now shows different weekend hours than before: Saturday is listed as closed. If that is right, no action is needed. If not, fix it in your Business Profile so people are not turned away.
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