What your client receives — under your name
Exactly as your client receives it, under your name: a sample for a residential roofing contractor in Oklahoma City (invented business). “Your Agency” and the purple become your name and color.
- In your industry: Out-of-state storm crews are knocking on doors, pitching "free" hail inspections
- Sooner Shield Roofing: New ads: "$0 deductible help" plus 0% financing for 18 months
- Canadian River Roofing: Added a GAF certified-contractor badge and an extended-warranty page
Two high-priority items for Red Dirt Roofing & Exteriors warrant action this week.
🔴 HIGH PRIORITY
Out-of-state storm crews are knocking on doors, pitching "free" hail inspections
Posts in local neighborhood groups this week describe crews with out-of-state plates going door to door, telling homeowners their street "took hail damage", offering same-day "free roof inspections" and asking them to sign on the spot. Crews like these follow storm reports, so expect more of them while the posts keep coming. Storm work is among the largest jobs a roofer books, and a homeowner who signs with a door-knocker first may never call you at all.
Sources: Local neighborhood social media posts
New ads: "$0 deductible help" plus 0% financing for 18 months
Sooner Shield Roofing launched a homepage banner and yard-sign campaign this week promising "$0 deductible help on storm claims" and 0% financing for 18 months. The page doesn't explain how the deductible "help" works. Most homeowner policies require the homeowner to pay the deductible, and several states restrict contractors from waiving or rebating it.
Sources: Competitor's website (prices / specials page)
🟡 MEDIUM PRIORITY
Added a GAF certified-contractor badge and an extended-warranty page
Canadian River Roofing added a GAF certified-contractor badge to their homepage yesterday, plus a new page explaining the manufacturer's extended system warranty available through certified installers. The badge also appears on their quote PDF.
Sources: Competitor's website
Reviews this week flag nails left in the yard and unfinished cleanup
Prairie Peak Roofing has four new 1- and 2-star Google reviews this week. Three mention nails left in the driveway or yard after a tear-off, and one says the crew "never came back to finish the gutters." The reviews don't say why.
Sources: Google Business Profile listing (reviews)
🟢 LOW PRIORITY / FYI
Quotes now say "permit and dumpster fees included — no add-ons"
Canadian River Roofing added a line to their pricing page and quote PDF this week: "City permit and dumpster fees included — no add-ons." Two of the other roofers we watch list permits and disposal as separate charges.
Sources: Competitor's website
⭐ Google reviews landscape
Where you stand on Google reputation vs. the competitors we monitor — star rating and total review count. More reviews = more inbound trust; a rising competitor is pulling ahead on social proof.
| Business | Rating | Reviews |
| Canadian River Roofing | 4.7★ | 336 |
| Red Dirt Roofing & Exteriors (YOU) | 4.6★ | 151 |
| Sooner Shield Roofing | 4.5★ | 702 |
| Prairie Peak Roofing | 4.1★ | 288 |
💡 You rank #4 of 4 on review volume. Sooner Shield Roofing leads with 702 reviews (~2× your competitors' median of 336).
🗣️ What customers are saying
We read 73 of Red Dirt Roofing & Exteriors’s Google reviews and 88 reviews of 3 competitors — a sample, not their totals. We read each business’s newest reviews plus its 10 lowest- and 10 highest-rated, so strong opinions are over-represented on purpose. This is what reviewers volunteered, not a survey.
What your customers praise
- clean job site · 12 of the 73 we read
“You would never know a crew had been here, not a single nail in the yard” - helped with the insurance claim · 10 of the 73 we read
What your customers complain about
- slow to get on the schedule after a storm · 5 of the 73 we read
“Great work but we waited three weeks for a start date”
What your website leads with — and whether reviewers mention it
- Local and family-owned since 2009 · mentioned in 4 of 73 reviews
- Free storm inspections · mentioned in 3 of 73 reviews
Gripe Gap — where you may have an edge
Your reviewers praise something that competitors’ customers complain about. “Possible” means the competitor side rests mostly on their lowest-rated reviews, which we read on purpose.
Your reviewer: “You would never know a crew had been here, not a single nail in the yard”
→ If that matches what you see, say it where people compare you — your Google Business Profile and your website. Don't name or knock the competitor. Ask a few customers first whether it's why they chose you.
Not an edge yet
- Speed: customers complain about “slow to get on the schedule after a storm” at 2 competitors, and 5 of your reviews raise “slow to get on the schedule after a storm” too.
Competitor by competitor — what their customers complain about
Prairie Peak Roofing · 4.1★ · 288 reviews · we read 30
nails and debris left behind (6) — “Picked up a dozen roofing nails from the driveway after they left”; work left unfinished (3)
Sooner Shield Roofing · 4.5★ · 702 reviews · we read 30
slow to get on the schedule after a storm (5); nails and debris left behind (4)
Canadian River Roofing · 4.7★ · 336 reviews · we read 28
slow to get on the schedule after a storm (4)
What competitors' customers praise
- fast insurance paperwork · 8 reviews across 2 competitors
Replies to reviews
You replied to 18 of your last 25 reviews (2 of 2 rated 3★ or lower). In the competitor reviews we read, the typical competitor replied to 50%.
Worth asking your next few customers
- After the storm, how long were you willing to wait for a start date?
- Did you check our registration or reviews before you signed?
💬 You have 2 new reviews to respond to
No owner reply was showing when we checked.
- ★★★★★ · Nov 7 · open on Google
“Friendly, quick and exactly what was promised. Would use again.”Suggested replyThank you for taking the time to leave a review. We are glad you had a good experience at Red Dirt Roofing & Exteriors, and we look forward to seeing you again. - ★★★☆☆ · Nov 4 · open on Google
“Fine overall, but it took longer than I expected to get an answer from the office.”Suggested replyThank you for your feedback. We would like to hear more about how we can do better, so please call us when you have a moment.
Suggested replies are drafts: read and edit before you post. We never post anything for you. Copy a reply into your Google Business Profile.
| Rating | Reviews | New 30d | Replies | Services | |
|---|---|---|---|---|---|
| Red Dirt Roofing & Exteri… | 4.6 (±0) | 151 (+4) | 4 (+1) | 72% (+5 pts) | 6 (±0) |
| Prairie Peak Roofing | 4.1 (±0) | 288 (+4) | 4 (+2) | 50% (-2 pts) | 3 (±0) |
| Sooner Shield Roofing | 4.5 (±0) | 702 (+5) | 5 (+2) | 60% (-2 pts) | 7 (±0) |
| Canadian River Roofing | 4.7 (±0) | 336 (+4) | 4 (+1) | 46% (-2 pts) | 4 (±0) |
Your Google listing now shows different holiday hours than before: Thanksgiving Day and the day after are listed as closed. If that is right, no action is needed. If not, fix it in your Business Profile so customers are not turned away.
No MyIntelBrief branding anywhere in it. This is an example, so each item names the kind of source instead of linking it; in a real brief, the Sources line links the actual page it was read from.
See what your agency sees for Red Dirt Roofing & Exteriors: the marketing intel sample → Agency-only: rankings, rivals’ ads, mobile speed and website issues. Never sent to the client.
Your clients' trade: plumber · dentist · restaurant · roofer · law firm · med spa · auto repair · vet clinic · realtor · coffee shop · self storage · manufacturer (B2B)
Free · no card · no account · about 2 minutes on a real client’s competitors